Table of Contents
1. Overview
Hoodex moderates all User-generated content (profiles, job listings, reviews, messages, photos) to ensure compliance with Community Guidelines, Terms & Conditions, and applicable law. Moderation is conducted through a combination of automated AI tools and human review.
2. Content Standards
All content must be: accurate, professional, relevant to Platform use, non-offensive, and lawful. Prohibited content includes:
- Illegal, obscene, defamatory, harassing, or threatening material.
- Fake, misleading, or fraudulent information.
- Content infringing third-party intellectual property rights.
- Sexually explicit, violent, or hate speech content.
- Spam, phishing links, or malware.
3. AI Moderation Disclosure
Hoodex uses automated AI tools to scan, flag, and in some cases remove content that appears to violate Platform policies. Automated content decisions are subject to human review upon User appeal.
4. Moderation Actions
| Action | When Applied |
|---|---|
| Content Removal | Content violates Community Guidelines or law. |
| Account Warning | First or minor content violation. |
| Temporary Restriction | Repeated violations or borderline serious violation. |
| Permanent Account Termination | Serious, repeated, or criminal content. |
| Law Enforcement Reporting | Criminal, CSAM, or national security related content. |
5. User Rights — Appeals
Users may appeal content removal decisions within 14 days through the in-app appeal feature or by contacting support@hoodex.work. Appeal review is conducted by a human moderator. Appeal decision is final.
6. Government & Legal Requests
Hoodex will comply with valid government and court orders to remove content or provide information. This includes compliance with IT Act Section 79 requirements for intermediaries.
Contact Us
Company: Skyhood
Registered Office: Basement, 21C, Block E, Sector 8, Noida, GAUTAM BUDDHA NAGAR - 201301
Support Email: support@hoodex.work
Grievance Officer: Sandeep Kumar
Grievance Email: legal@hoodex.work
Helpline: WhatsApp +91 99146 67953 (Mon-Sat, 9 AM - 6 PM IST)