Compliance and Regulatory Policy

1. Regulatory Framework

Hoodex operates in full compliance with the following Indian legal and regulatory frameworks:

Law / Regulation	Relevance
IT Act, 2000 & Intermediary Guidelines, 2021	Platform intermediary status, content moderation, grievance redressal
DPDP Act, 2023	Personal data protection and user rights
Consumer Protection Act, 2019	User rights, unfair trade practices
Prevention of Money Laundering Act, 2002	KYC, AML compliance
Code on Social Security, 2020	Gig worker recognition and obligations
Income Tax Act, 1961 (S.194O)	TDS on platform payments
GST Act, 2017	Tax on platform services
Indian Contract Act, 1872	Contractual framework for all agreements
Arbitration & Conciliation Act, 1996	Dispute resolution
POSH Act, 2013	Sexual harassment prevention
Indian Evidence Act / BSA, 2023	Admissibility of digital evidence

2. Mandatory Compliance Officers

• Grievance Officer (IT Rules 2021, DPDP Act): Sandeep Kumar — legal@hoodex.work
• Data Protection Officer / DPO (DPDP Act): Sandeep Kumar — legal@hoodex.work
• Nodal Officer (IT Rules 2021): Sandeep Kumar — legal@hoodex.work
• POSH Internal Complaints Committee (ICC): legal@hoodex.work

3. POSH Compliance

Hoodex maintains an Internal Complaints Committee (ICC) as required under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. Sexual harassment complaints involving Platform interactions should be directed to support@hoodex.work.

4. User Compliance Obligations

Users are solely responsible for their own compliance with all laws applicable to their use of the Platform, including labour laws, tax laws, professional licensing, and sector-specific regulations. Hoodex makes no representation regarding the lawfulness of specific activities in particular jurisdictions.

5. Regulatory Cooperation

Hoodex cooperates fully with government and regulatory investigations. Hoodex will respond to valid legal requests, government notices, court orders, and regulatory inquiries in accordance with applicable law.