Table of Contents
Hoodex is built on trust, safety, dignity, and opportunity. These Community Guidelines apply to all Users — Workers and Employers. Violations may result in warnings, suspension, or permanent removal from the Platform.
1. Respect & Dignity
- Treat all Platform users with respect and professionalism at all times.
- No harassment, bullying, intimidation, offensive language, or abusive conduct.
- No sexual harassment, inappropriate comments, or unwanted physical contact of any kind.
- No discrimination based on caste, religion, gender, sexual orientation, age, disability, language, or region.
2. Honesty & Integrity
- Be truthful and accurate in all interactions, profiles, and communications.
- Do not misrepresent your identity, qualifications, experience, or capabilities.
- Do not submit false, forged, or AI-generated documents.
- Do not post fake or misleading job listings.
- Do not manipulate ratings or reviews.
3. Safety First
- Prioritize personal and public safety at all times.
- Report any unsafe conditions, threats, or incidents immediately via in-app tools.
- Workers must not accept jobs in clearly unsafe conditions.
- Employers must ensure a safe working environment before a Worker arrives.
- Never perform or request illegal or dangerous activities.
4. Platform Integrity
- Do not circumvent the Platform through off-platform transactions.
- Do not create multiple accounts or share your account.
- Do not use bots, scripts, or automated tools on the Platform.
- Do not attempt to manipulate Platform algorithms or ranking systems.
5. Privacy of Others
- Respect the privacy of other Users at all times.
- Do not record, photograph, or surveil other Users without their consent.
- Do not share another User's personal information outside the Platform.
6. Content Standards
- All content must be accurate, relevant, and non-offensive.
- No illegal, obscene, defamatory, threatening, or abusive content.
- No spam, promotional content, or irrelevant information in listings or reviews.
7. Consequences of Violations
| Severity | Consequence |
|---|---|
| Minor violation (first offence) | Formal in-app warning. |
| Repeated minor violations | Temporary account suspension, removal of content. |
| Serious violation (harassment, fraud, fake docs) | Immediate suspension, investigation, potential permanent ban. |
| Criminal conduct | Immediate permanent ban + reporting to law enforcement. |
8. Reporting Violations
Use the in-app 'Report' feature to report violations. All reports are reviewed by the Hoodex Safety and Trust team. Reports are kept confidential to the extent possible.
Contact Us
Company: Skyhood
Registered Office: Basement, 21C, Block E, Sector 8, Noida, GAUTAM BUDDHA NAGAR - 201301
Support Email: support@hoodex.work
Grievance Officer: Sandeep Kumar
Grievance Email: legal@hoodex.work
Helpline: WhatsApp +91 99146 67953 (Mon-Sat, 9 AM - 6 PM IST)